Privacy Policy

Privacy Policy

Last updated: April 2026

ZentoSA ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit zentosa.co.za.

Information We Collect

  • Personal information: Name, email address, phone number, and delivery address when you place an order
  • Payment information: Processed securely through our payment provider — we do not store card details
  • Usage data: Pages visited, time spent on site, and browsing behaviour (via cookies and analytics tools)

How We Use Your Information

  • To process and fulfil your orders
  • To send order confirmations and delivery updates
  • To respond to customer service enquiries
  • To improve our website and product offerings
  • To send marketing communications (only with your consent)

Sharing Your Information

We do not sell or rent your personal information. We may share data with trusted third parties such as courier services and payment processors solely to fulfil your order.

Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may affect site functionality.

Your Rights (POPIA)

In accordance with the Protection of Personal Information Act (POPIA), you have the right to access, correct, or request deletion of your personal data. Contact us at our contact page to exercise these rights.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

Contact Us

For any privacy-related queries, please contact us.