Track My Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel in real time.

How to Track Your Order

1. Check your inbox for a dispatch confirmation email from ZentoSA
2. Click the tracking link in the email, or copy your tracking number
3. Visit the courier's tracking page and enter your tracking number

Haven't Received a Tracking Number?

Tracking numbers are sent once your order has been packed and collected by our courier. This typically happens within 1–2 business days of your order being placed.

If it has been more than 2 business days and you haven't received a tracking number, please contact us with your order number and we'll look into it right away.

Delivery Issues?

If your tracking shows a delivery issue or your parcel appears to be stuck, please get in touch and we'll liaise with the courier on your behalf.